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Frequently Asked Questions
 

When do you do your deliveries?

We do our stork and critters displays during the day, between 9 to 3. To ensure a surprise delivery, we will arrange a suitable time for the displays to be set up (hopefully when the guest of honor will be out of the house). For late night surprises, please refer to our DIY package.

What is a DIY (Do It Yourself) display?

We know that many of you would like to surprise your special person when they wake up in the morning to a full yard full of critters. Therefore, we offer a DIY package.

A DIY package:
1) You come pick up the critters and A-frame sign from our home-base in Dumfries/Prince William County.
2) You set the critters up to surprise your loved one.
3) You return the display and sign to the home-base.

A DIY package offers you a free day, this allows enough time for the display to be picked-up, set up, and returned.

How long will the critters stay in the yard?

We rent our critters out for a 24 hour period, additional days may be purchased for $20 per 24 hour period.

How long will the stork stay in the yard?

We rent our storks our for a 7 day or a 10 day rental period.
How are the signs set up?

Our stork yard signs will require an area of grass sufficient enough to hold one large sign. If you do not have a front yard, but do have a mulch bed, we can put it up in your mulch bed.  If you live on a corner, and would like the stork facing a certain street (or seen from 2 streets) please let us know. Our signs are installed using a post, driven into the ground.  If you live in an apartment and would like to have a stork delivered to place on the grounds of the apartment complex, we would be glad to do this.  Please obtain permission from the landlord beforehand.

Our critters yard display signs are staked into the ground as well with step stakes or thin rods.  You must have sufficient space to put a display in the ground.  If you are unsure about space in a front yard, please contact us and we may be able to help you decide if a yard will be big enough.

How are the signs personalized?

Your stork will be personalized with our keepsake star, with your babies first and middle name, birth weight and birth date.  The star is yours to keep when the stork rental period is over.  We can put anything you would like on the star.  If you would like to have it personalized for an adoption, welcome home party or if you are a grandparent announcing the birth of a grandchild, we can personalize it at your request.

The critter yard displays are personalized with a 2-sided sidewalk display sign.  You have 7 lines to use on both sides and they can be personalized with whatever saying you'd like.  For suggestions, please visit our displays page or give us a call for suggestions!

Do you have gift certificates available?

You can purchase a gift certificate through us to give as a shower or expecting gift. The parents (or friend) can call us when the baby is born and redeem the gift certificate at that time. We will do the rest!

Does someone have to be home during your delivery or pick-up?

No one needs to be home when we deliver or pick-up the stork or deliver the yard sign display. In fact, we try to stay behind the scenes. We will leave behind an envelope with some “Stork Instructions” or “Flocking Information” under your doormat, when we make our deliveries. When we pick-up the stork, we will leave the star keepsake under your doormat or in between your front door and screen door.

Do I have to reserve a rental & how do the reservations work?

We prefer reservations but they aren’t required to place an order. Reservations are helpful so that we have all the necessary information to make the delivery. Please call as soon as your baby is born to let us know when you would like the sign delivered.
When do I pay for the rental?

Payment must be made prior to the delivery of the stork, by Visa, MasterCard, American Express or Discover, or upon delivery by cash or personal check. If you wish to pay with cash or check, you can leave the payment in an envelope in a location at your home (taped to the door, under the door mat, etc), or you can mail us a check prior to delivery.  Personal checks that are returned for insufficient funds, are subject to a $25 return check fee.

Does someone have to be home during your delivery or pick-up?

No one needs to be home when we deliver or pick-up a stork or display. We will leave behind an envelope with some "Stork or Display Instructions" in your door. When we pick-up a stork, we leave the star keepsake under your doormat or in between your front door and screen door.  

How much notice do you need to deliver a stork or display?

For Storks:  We generally deliver within 24 hours of notification of the baby’s birth. We ask that you give us a call the day before the baby is to arrive home and we try our best to have the stork in place for the baby’s arrival home from the hospital.

For Displays:  We appreciate a weeks notice for displays, but last minute displays are sometimes available.  You can check our online calendar for availablilty.

**We can provide same day delivery for an additional fee. There may be an additional fee for deliveries on major holidays.**

Our Policies: *Coming Soon*

 

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